At VingE.shop, we want you to be completely satisfied with your purchase of vintage bags and cameras. We understand that occasionally, an item may not be exactly what you expected. That’s why we offer a straightforward 30-day money-back guarantee.
Our 30-Day Money Back Guarantee
You have 30 days from the date of delivery to return your item for a full refund. We do not charge restoration fees.
How to Initiate a Return
- Contact Us: To start a return, please contact us at contact@vinge.shop. Provide your order number and a brief reason for the return.
- Return Authorization: Once your return request is approved, we will provide you with instructions on how to send your item back to us.
- Packaging: Please ensure the item is returned in its original condition and packaging, if possible.
- Shipping: You will be responsible for the return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method.
Refund Processing
Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued back to your original payment method (Stripe) within 5-7 business days.
Items Not Eligible for Return
Items that have been significantly altered or damaged after delivery are not eligible for return.
Contact Us
If you have any questions about our return policy, please don’t hesitate to contact us at contact@vinge.shop or call us at +16123323231. You can also reach us at our address: 1154 N 5th St, Minneapolis, MN 55411, US.