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    What kind of products do you sell?

    We specialize in high-quality vintage bags and cameras — each piece is carefully curated, inspected, and restored (if needed) to ensure authenticity and performance.

    Are your items authentic and in working condition?

    Yes. Every item we list is authentic and either in fully functional condition or clearly described otherwise. We provide detailed product descriptions and high-resolution photos so you know exactly what you’re getting.

    Do you offer international shipping?

    Absolutely! We ship worldwide, and all orders are packed with care to ensure your vintage piece arrives safely.

    How much does shipping cost?

    Shipping costs vary based on your location and order size. You'll see exact rates at checkout before you confirm your order.

    How long will it take to receive my order?

    Delivery times depend on your location:

    Domestic (within United States): 3–7 business days

    International: 7–21 business days

    We’ll provide tracking as soon as your order ships.

    Is my payment secure?

    Yes. Our checkout is powered by Stripe, one of the most trusted payment processors globally. All transactions are encrypted using the latest security technology.

    Do you offer returns or refunds?

    Yes! We offer a 30-day money-back guarantee. If you’re not satisfied, simply contact us within 30 days of delivery, and we’ll help you return the item for a full refund (excluding shipping).

    What if my item arrives damaged?

    Please contact us immediately with photos of the damage. We’ll make it right—whether through a replacement, repair, or refund.

    Can I cancel or change my order?

    If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Just contact us as soon as possible.

    How do I contact you?

    You can reach us anytime at contact@vinge.shop or through our contact page. We typically respond within 24 hours.